Rant and Rave: Poor service prompts reader to change internet providers

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RANT to our feckless telephone and internet provider. Our service failed suddenly. The provider advised that it was an area-wide problem. We had numerous contacts with the provider (by telephone, after waiting on hold as long as 100 minutes, and mainly by unhelpful automated phone contact). The provider scheduled three all-day windows for a service call. Nobody showed […]

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